Troubleshooting - Resolve Issues Quickly
Errors & Fixes
PTLab Microsoft.vsa.dll not found
A known startup error on some windows installations is that the Microsoft.vsa.dll file is not found. In this case please download it here and copy it to the program folder close to PTLab.exe.
PTLab beta update for AL manual load
To fix the "manual load" error during use of an autoloader, please use this new PTLab 3.1.0. The manual load error occurs, if the chosen cassette type is not available. Please check this either way.
Statusmonitor for Primera PTBurn SDK interface
Work for all SDK.
Beta Cassetteprinter (also run for Slideprinter, but not released)
The firmware is only for cassetteprinter!
The current versions are now located at Navigation > Support > Choose your printer.